Legal
Privacy Policy
Last updated: May 13, 2026
# 2SOLV Token — Privacy Policy
**Effective Date:** May 13, 2026
**Last Updated:** May 13, 2026
**Operator:** 2Solutions Ecosystem ("2Solutions", "we", "us", "our")
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## 1. Introduction
This Privacy Policy explains how 2Solutions collects, uses, stores, shares, and protects your personal information when you use the 2SOLV ecosystem, including the exchange, wallet, mining pool, farm staking, and any associated websites, applications, or APIs (collectively, the "Services").
By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, you must not use the Services.
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## 2. Information We Collect
### 2.1 Information You Provide Directly
- **Email address** — required for order processing, wallet registration, and communications.
- **Wallet/deposit reference** — used for token delivery, balance tracking, and order fulfillment.
- **Payment information** — BTCPay invoices, FixedFloat transaction IDs, and blockchain transaction hashes. **We do NOT store credit card numbers, bank account details, or private keys.**
- **Payout addresses** — cryptocurrency addresses provided for sell order payouts.
- **Support inquiries** — messages, screenshots, or other data submitted through support channels.
### 2.2 Information Collected Automatically
- **IP address** — used for fraud prevention, rate limiting, and geographic compliance.
- **Browser/device information** — user agent, screen resolution, operating system.
- **Usage data** — pages visited, API endpoints accessed, timestamps, referral sources.
- **Blockchain data** — on-chain transaction data, wallet addresses, and block heights are public and immutable.
### 2.3 Cookies and Local Storage
We use browser cookies and localStorage for:
- Session management and authentication
- Compliance acknowledgment tracking
- UI preferences and cached data
You can disable cookies through your browser settings, but some Services may not function properly.
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## 3. How We Use Your Information
We use your information to:
- **Process transactions** — create orders, generate invoices, fulfill token deliveries.
- **Prevent fraud** — detect suspicious activity, enforce limits, and comply with legal obligations.
- **Communicate with you** — send order confirmations, status updates, security alerts, and policy changes.
- **Improve the Services** — analyze usage patterns, diagnose issues, and develop new features.
- **Comply with legal requirements** — respond to lawful requests, enforce our Terms, and protect rights.
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## 4. Information Sharing
### 4.1 We Do NOT Sell Your Personal Information
2Solutions does not sell, rent, or trade your personal information to third parties for marketing purposes.
### 4.2 Service Providers
We share limited data with third-party service providers who assist in operating the Services:
- **BTCPay Server** — for payment processing and invoice generation.
- **FixedFloat** — for cross-chain swap execution.
- **Hosting/CDN providers** — for infrastructure and content delivery.
These providers are contractually bound to protect your data and use it only for the intended purpose.
### 4.3 Legal Compliance
We may disclose your information:
- To comply with applicable laws, regulations, or legal process.
- To respond to lawful requests from government authorities.
- To enforce our Terms of Service or Risk Disclosure.
- To protect the rights, property, or safety of 2Solutions, our users, or the public.
### 4.4 Business Transfers
If 2Solutions is involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
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## 5. Data Security
**5.1** We implement reasonable technical and organizational measures to protect your data, including encryption in transit (TLS/HTTPS), access controls, and regular security reviews.
**5.2** However, no system is completely secure. You acknowledge that:
- Blockchain transactions are irreversible and public.
- Wallet private keys and backup phrases are **your responsibility** to protect.
- Phishing, malware, and social engineering attacks may compromise your accounts.
**5.3** 2Solutions will NEVER ask for your private keys, backup phrases, or wallet passwords via email, chat, or phone.
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## 6. Data Retention
**6.1** We retain your personal information for as long as necessary to:
- Provide the Services and fulfill transactions.
- Comply with legal obligations (e.g., tax, anti-fraud).
- Resolve disputes and enforce agreements.
**6.2** Blockchain transaction data is retained indefinitely because it is stored on the public 2SOLV blockchain.
**6.3** You may request deletion of your personal information by contacting us, subject to legal retention requirements.
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## 7. Your Rights
Depending on your jurisdiction, you may have the right to:
- **Access** the personal information we hold about you.
- **Correct** inaccurate or incomplete information.
- **Delete** your personal information (subject to legal obligations).
- **Object** to certain types of processing.
- **Withdraw consent** where processing is based on consent.
To exercise these rights, contact: **privacy@2solutions.co**
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## 8. International Data Transfers
2Solutions operates servers and services that may be located in different jurisdictions. By using the Services, you consent to the transfer of your information to these locations, which may have different data protection laws than your home jurisdiction.
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## 9. Children's Privacy
The Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.
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## 10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or by email. Your continued use of the Services after changes constitutes acceptance of the updated policy.
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## 11. Contact Us
For privacy-related questions, data requests, or concerns:
**Email:** privacy@2solutions.co
**Website:** https://2solutions.co
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**BY USING THE 2SOLV ECOSYSTEM, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.**